Looking For a Strata Manager?

If you are looking for a Strata Manager, Progressive Strata Services Pty Ltd is your ideal choice. With a small, dedicated team of experienced professionals, you can be assured of personal, cost effective service, from people who care.

What makes us unique?

We believe that we offer a range of services that are NOT all provided by ANY OTHER ONE agency - to help you in the administration and management of your scheme.

Many of these are forms of information that we make available to the Executive Committee, so you know what we have been doing for your scheme.

Liaison Mail
We forward what we refer to as “Liaison Mail” to the “Liaison Officer”. This person would generally be the Secretary of the scheme.

This information contains such things as
a) copies of work orders (to the contractor) we have issued
b) copies of any letters we have been asked to write, eg letters to residents in relation to breach of bylaws.
c) copies of the cheque’s we have received from your insurance company, in payment of a claim, so you know that the claim was lodged and the money has been banked into the schemes account
d) copies of quotes we have received – as a result of the work orders we issued
e) letters we have received on behalf of the scheme, eg from Council or a resident/Owner
f) copy of the insurance renewal (so if you want to make some changes before it is paid, there is an opportunity for the Executive Committee to issue us with instructions at this time).

As you can see, you will know/have everything we do about your property. This information is posted out fortnightly and is INCLUDED in the management fee (apart from the postage and copying costs). If we require an instruction from you a “With Compliments” slip will be attached, requesting that you advise us what you want us to do, eg accept a quote.

Treasurers report
We also provide reporting to the Treasurer (often this is also the same person as the Secretary - it is up to the Executive Committee). Apart from the usual Regulation 24 report under the Property, Stock and Business Agents Act, which is required to be provided twice a year (ie every 6 months) we also provide a monthly report which contains the following information:

a) payments made on behalf of the scheme (who was paid, the cheque number, the date, the sum, and a brief description)
b) money received and banked ie all forms of income, from levy payments to an insurance claim cheque settlement or interest on your bank account
c) changes to the strata roll, eg details of a new owner who settled during the month or, someone who advised us of a change of address.
d) a summary of your bank account, ie balance and unpresented cheques.
e) a copy of your bank statement, with the closing balance for the month.

This report is posted out once a month, and is INCLUDED in the management fee.

On-line access
We also provide one member of the Executive Committee with access to our on-line service. This allows that person to log on at any time of the day or night to see

a) Details of owners and their addresses for service
b) Levy status (eg arrears)
c) Financial statement (past year and current)

This service is password protected.  The person with the on-line access can change this to suit themselves, so it is easy for them to remember.

This is not included in the management fee, and is an optional service, ie if you wish to have it then there is a small monthly charge (currently $5). The advantage is you can obtain this information as often as you like.  Great for those who need to regularly monitor their finances or those in arrears.  This means you don’t need us to prepare a financial statement for you which costs significantly more because it requires our time for preparation and sending to you.

Emergency After Hours Service - Repairs
We also provide an after hours emergency repair service. Many of our clients have unexpectedly needed this service and have found it invaluable. This allows for urgent repairs to be organized for them even when our office was closed. This avoids the difficulty you may have on such occasions as Easter and Christmas when it is hard to get a contractor out to attend to an urgent problem eg the hot water service has failed, or there is water leaking from upstairs, and it is very hard to find someone who is working on such holidays, is known to us, ie they are not going to “rip off” the Owners Corporation – we provide someone (not a tradesmen) available to take the call, provide advice as may be necessary, and make suitable arrangements.

If the matter can wait till we re-open - the caller will be told so. Also if the Owners Corporation are not responsible, they will be informed of this.

When we re-open there will be a faxed report to inform us of what has required attention during our closure, or could wait till we re-oponed and now needs our attention. A copy of this report is sent to the Secretary in the next liaison mail. This service is also INCLUDED in our management fee.

We believe that these services keep the Executive Committee well informed of what we are doing for your scheme.  This is part of what makes Progressive Strata Services Pty Ltd unique.  Our experienced staff are another BIG difference.

We look forward to talking to you about the needs of your building and it's management.

Arrange a Free Quotation for your building now!
Arrange a free no obligation quote on having Progressive Strata Services as your Strata Manager by completing our simple to use online Quotation form!

^ Top